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Customer Service Executive - Arabic Speaker

An average person spends some 88.000 hours at work in her lifetime. Are you planning to spend those 3.666 days building what you believe in? Do you want to be surrounded by people who will challenge you to learn and grow for those 10 years? If your answer is yes, we, at Armut.com, would like to get to know you.Armut is the largest services marketplace domestically, with global ambitions. Armut has so far raised $4.2 million, and is one of the fastest growing and most award winning startups in Europe. Our team is diverse: We speak 7 languages and have lived in 15 countries in total, across 5 continents. Our favorite party game is Guitar Hero.

 

We are currently looking for a Customer Service Executive - Arabic Speaker for our fast growing startup which is based in İstanbul.

You Are

  • Passionate about learning and self-development;
  • Excellent in analytical and quantitative skills;
  • Able to communicate clearly and succinctly;
  • Comfortable with ambiguity and uncertainty;
  • Able to work in a fast-paced and dynamic environment.

You Will

  • Provide high level of customer service;
  • Ensure inbound call requests are handled with high-quality within agreed-upon service levels;
  • Collect essential content by contacting providers and Product Management teams directly;
  • Ensure high-quality content by conducting regular website checks.

You Have

  • Fluent in both Arabic and English and preferably in Turkish;
  • Excellent communication and problem solving skills;
  • Ability to take responsibility and ownership;
  • Ability to work in fast pace environment;
  • Ability to work with flexible in work schedule;
  • High motivation and capable of working in a team;
  • Relevant Bachelor or Master’s degree;
  • 1-2 years experience in customer service, content editing, translation;
  • Proven strong communication skills in a business environment: telephone communication and written communication.

We Provide

  • Chance to disrupt billions of dollars worth of old economy;
  • Ways to have fun while making an immediate forward impact on your career;
  • Vision to be the best at what we do;
  • Freedom to test, fail and test again in a fast-paced environment;
  • An office where your success is not judged by a dress code or working hours;
  • Unlimited free coffee to be had with an international, young and hungry team.
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